EAP Expert Inc., the world’s largest provider of Employee Assistance Program (“EAP”) software and web services, is partnering with industry pioneer Mary Brown, former owner of BrownRichards & Associates to launch a new Work/Life solution called Life Expert.
Life Expert was designed and developed by a team with more than 100 years of combined EAP and Work/Life services experience. By bringing together all of the ancillary services that an EAP needs in one service offering while leveraging state-of-the-art artificial technology and intelligence to deliver video, chat, texting, telephonic support and branded websites. Life Expert represents the next evolution in Work/Life services and fulfillment.
“In partnership with Mary Brown, we’re thrilled to provide the EAP industry with a better Work/Life service solution,” said Chris Coleman, President, Life Expert Inc. and SVP, Global Solutions at EAP Expert. “Life Expert includes a resource-rich website, experienced call center for fulfillment, branded Work/Life websites, a training and webinar library, as well as the largest Work/Life provider network today. Life Expert raises the bar on what Work/Life programs can offer – it is a very exciting time for our industry.”
Life Expert’s work area enables users to easily share information with employees, including company policies, documents, newsletters, and real-time alerts. Employees can also quickly communicate with their Human Resources team or connect with other employees through the integrated company directory feature. Life Expert’s Human Resource portal enables users to send company-wide email blasts and keep track of all employees trainings and accomplishments in one secure location.
“I am so excited and proud to be part of this new company’s development. It’s products reflect the next generation of technology and integration of EAP and Work/Life Services. It will allow our customers to have high-quality integrated services and stand apart.” – Mary Brown
Life Expert is now live and available internationally as a standalone product or as an add-on to EAP Expert’s employee assistance program services.